FAQ
1. How do we take payments
We take Via Paypal/Credit Card and Bank Transfer also. Our bank is in Austin Texas.
2. Do you Take Credits?
For clients we work on long term basis we offer the previlage of raising the invoice at the end of every month to give them flexibility.
3. What is the P&G Guarantee and Revision Policy?
Our In-House Re-Touching artists of 10 people in our team are extremely talented and come with years of experience. We are that confident of our Quality and offer the guarantee that if for some reason you are not happy with the output, we will not charge for that pic! Revision policy is very flexible and best in the industry. Unlimited Revisions until you are Happy! However our work is so good that we seldom hit 2 revisions.
4. What is your Turn Around time?
Since our Operations team is in India, when submitted around end of the day, typically the next business day you should be getting the pictures. However on cases of Larger Volumes we take 1-2 business days.
5. How is your Workflow?
Streamlined and Hasslefree. Our Creative Head who will setup a Google drive or Dropbox account once you come on-board. He Will also be available on Whatsapp to provide quicker updates on the go and keep you in the loop on the order status or answer any quick questions.
6. Do you Offer Discounts?
P&G focuses on Quality over Quantity. However our costs come down when the volume goes up as our Resources can be utilized at 100% efficiency and we thus pass on the savings to our clients via Discounts. So if you have a large order of several hundred or Thousand images, feel free to let us know and we could work out the best pricing for you
7. Do you have Referrals?
Yes A lot of them. Here are a few actual candid screenshots from clients. (Names blurred for confidentiality. We take Privacy seriously) One of our Longest clients has been the Luxury Brand- Linda Farrow. The Director of Photography Mr.Stevert is extremely pleased with our work and would love to give a referral if needed.