Yes — absolutely. Every headshot shown was taken using a recent-model phone. What matters most is lighting. They supply an easy-to-follow guide to help you use natural light and create images that look just as good as those from a studio. Most smartphones made in the last five years are perfectly capable of taking professional-quality headshots.

No chance of fake AI headshots here. Authenticity is the cornerstone of their service — it’s important for building trust with your customers and your team. They don’t rely on software that could alter skin tones, hair styles, or body features in a way that risks being culturally insensitive or untrue to your team. You simply upload one photo and they handle the rest manually, with real editors.

They follow a rigorous three-stage process: first a production manager reviews each submission for compliance with the photo guide; second a dedicated editor adjusts and standardises color, tone, framing and lighting; and third a final manager checks the uniformity before delivery. This ensures your team’s imagery looks cohesive — no matter when or where the photos were taken.

Nope, just pay per headshot. There are no hidden costs, no ongoing fees, and no annual charges. You’ll maintain access to the dashboard and your headshots, even if you add new team members later.

Absolutely — headshots can be purchased and invited over time. Your no-cost dashboard stores your team data and the style settings, so you can invite new team members whenever you’re ready. The system is designed to be flexible so your visuals stay consistent as you grow.

If a submitted photo does not meet the quality standards, their QA team will provide specific feedback asking for a retake, at no extra cost. Each team member receives the same level of support via email until their photo meets the required standard.

When you invite employees through the dashboard, they get an email with instructions and a deadline (which you set). If someone doesn’t submit on time, automatic reminders go out. From the dashboard you can also manually send reminders or target specific team members.

Yes — you can either supply an image file (JPG or PNG) of your preferred background, or ask them to create one matching your past headshot style. They’ll confirm your preferences before editing begins.

Yes — there’s an option to purchase PNG files with transparent backgrounds, allowing your design or marketing team to place the headshot onto different backdrops. Note: changing the background colour drastically may affect how natural the photo looks, since editing is done with the original backdrop in mind.

No — you can buy what you need now, and add team members later. The purchased headshots are stored in your “bank” until you’re ready to invite someone. New invites can be one-at-a-time or in bulk, whenever you’re ready.

Every purchase is backed by their “100 % Happiness Guarantee”. If you don’t like any photo for any reason, the team will retouch, revise or replace it at no charge.